• Ops Support Specialist

    Job Locations US-TX-Dallas
    Requisition ID
    2019-7575
    Location : Address
    8111 Preston Rd
    Category
    Administrative Support
    Position Type
    Regular Full-Time
    Property Name
    No Property
  • Opportunity Starts Here:

    Since opening in 2000, the culture at Alliance has been one with an entrepreneurial spirit that consistently pushes the evolution of the multifamily industry. As a result, we’ve revolutionized the apartment living experience and continue to be recognized for delivering world-class services and exceptional customer experiences. And that’s really why we are here in the first place – to build homes, lifestyles, and opportunities for those who call Alliance home. It’s this mission that propels us forward each day, motivating us to craft work environments that are engaging, empowering, and dedicated to professional advancement.

     

     

    If you’re looking for a fast-pace, ever-evolving career that rewards grit and perseverance, you’ve come to the right place. Welcome home.

     

     

    A Day in the Life:

    As our Operations Support Specialisty the opportunity for expressing world class customer service is endless. You will assist the Dallas Regional, Development and New Business Teams with administrative duties, vendor relationships, auditing and risk management.

    What You’ll Do:

    • Regional and Development Administration duties, such as organize office events, coordinate partner appreciation, and assist with branding and marketing material
    • Complete Alliance Property Audit as requested by the Regional Manager
    • Contact Vendors for set up and confirm vendors are properly set up in the Compliance Depot
    • Complete phone shops through call source on all on-site associates and complete shop report score cards for the Business Manager and Regional Manager to review
    • Complete internet shops through online advertising sources on sites and document response times, response methods and other guidelines as requested by the Regional Manager
    • Assist Regional Managers with special auditing or reporting projects including but not limited to; reviewing narrative monthly reports for spelling/grammatical errors, reviewing market surveys for errors, creating merge file set up for renewal/property letters, creating training logs
    • Complete file audit and other reports necessary to complete due diligence on new community
    • Complete Market Surveys for new business and due diligence projects

    What You’ll Need to Succeed:

    The Basics.

    • BA in a related field preferred

    • Possess excellent customer service and follow-up skills
    • Excellent communication skills both verbal and written
    • Exceptional organizational skills and detail oriented
    • Strong interpersonal skills with the ability to interact and relate effectively, productively, and positively with other associates
    • Professional appearance and demeanor

    What You’ll Receive:

     

     

    • Professional and upbeat work environment
    • Competitive compensation
    • Paid training and professional development opportunities
    • Generous paid time off including vacation, sick, birthday and volunteer time
    • Medical, dental and vision coverage
    • 401k program with Company match
    • Housing discounts (When available)
    • Flexible hours
    • Company-paid life insurance
    • Short and long term disability coverage
    • Team building events
    • Associate wellness program
    • Regional and National Award programs
    • Associate referral program

     

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